A jolt of excitement hits you when a LinkedIn message pops up from a recruiter saying you’d be a great fit for an opportunity. Or you see your dream job on a job board and meet all the qualifications. But when you realize you have no clue what company these opportunities are with, you might… Read more »
What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings… Read more »
There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans… Read more »
The role of the Executive Chef has recently evolved into something of a celebrity within the senior living industry. Many senior living communities are elevating their dining programs to produce menus and food that rival top resorts. As the demand for distinguished food and beverage grows among residents and operators, so does the demand for… Read more »
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out… Read more »
When many people think of sports in private clubs, they might only picture tennis and golf. Yes, club leaders tend to focus on these more scenic and higher revenue-producing sports, but they may be missing out on an opportunity in niche racquet sports. Sports like pickleball, badminton, and platform tennis have fewer entry barriers than… Read more »
Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t! Here is how hospitality leaders can… Read more »
One of the most often-overlooked aspects of a recruitment process is what the interview experience is like for the candidates. Are they made to wait weeks for the next interview step? Are they given accurate information about the opportunity? Did they receive adequate feedback after the interviews? The recruitment process doesn’t happen in a vacuum,… Read more »
A career in hotels tends to come with frequent promotions, property transfers, ownership changes, or company changes. With these changes often come interviews. Meaning most hotel managers are well-versed in not only conducting interviews but also being interviewed themselves. But even the most seasoned hotel leader needs to anticipate and prepare for interview questions that… Read more »
Yes, the fried-chicken sandwich war still rages on in 2023. However, the biggest restaurant trends this year are not centered around any individual ingredients or online feuds. Consumers will crave something they have not been able to get in recent years – a dining experience they can connect with and that feels crafted around their… Read more »