“What is your greatest weakness?” In a recent Linkedin poll, 44% of respondents reported that this question irked them the most. It feels like a trick question with only wrong answers. Some employers like to use this as a “gotcha” question to see how candidates respond to stressful situations. But this question has been overused… Read more »
People don’t quit bad jobs, they quit bad bosses. This is on the tip of everyone’s tongue as employers scramble to stay staffed during “The Great Resignation.” And since the restaurant industry sees some of the highest rates of turnover, it makes one wonder: What makes a successful restaurant manager? Here are some common misconceptions… Read more »
While demand has surged in the hotel industry, employment levels have not. In understaffed teams, employees face increasingly challenging situations, work longer hours and wear multiple hats. This can quickly break down a team’s ability to bounce back from rough shifts or difficult customers. We have discussed the power of personal resiliency in our blog… Read more »
It is that time of year again: everyone puts out their predictions for next year’s hottest restaurant trends. Which ingredients will top menus? What is the next big fad diet? What dining experiences will be hot? But many of these trend predictions leave out one of the most important aspects of a restaurant: the staff.… Read more »
A quick google search for “recruiter near me” will probably yield a confusing hodge-podge of results. Some recruiters call themselves staffing agencies, some recruiting firms, and some even refer to themselves as headhunters. If you are already struggling to figure out how to hire quality employees, you probably have no time to decipher what all… Read more »
A recent survey indicates that 33% of new hires quit within the first six months of employment. Why? The top reasons reported were feeling neglected, overwhelmed, and unqualified. All of these factors underscore the importance of an onboarding process that keeps employees engaged, especially for a high-turnover industry like Hospitality. Some leaders believe that a… Read more »
For decades, the loyalty program has been a tried-and-true marketing tactic for the restaurant industry. But loyalty programs have evolved far beyond the simple punch card. With a bit of data management and creativity, restaurants can attract new customers, and existing customers can receive more meaningful perks. Here is how loyalty programs are truly a… Read more »
In today’s seemingly impossible hiring market, the strain for talent is felt at all levels of hotel management. Many hotel executives are looking for any strategy that will give them the edge in hiring quality talent. So is it time for them to put on their recruiting hats and jump into the hiring frenzy? Not… Read more »
COVID still looms over the restaurant industry and diner safety is a huge priority. But many employees are still nervous about the resurgence in COVID numbers. Employers that are conscious of these concerns have already begun to take such drastic measures as requiring vaccination of patrons and employees. However, this might not a feasible option… Read more »
Working in property management can be extremely rewarding, both professionally and financially, which has made it a popular industry for those seeking a new career direction. But if a candidate does not have the required organization, attention to detail, or patience, they will not last long. So how can property management companies figure out which… Read more »