The hospitality industry is undergoing a rapid transformation driven by emerging technologies. AI, robotics, and automation are no longer futuristic concepts—they’re active components in the way hotels, restaurants, and travel companies operate and engage with guests. For hospitality professionals and leaders, understanding this shift is essential to staying competitive, efficient, and guest-focused. Hotels: Enhancing Personalization… Read more »
Tag: automation in hospitality
Can Private Clubs Maintain Luxury but Move From “High Touch” to “No Touch”?
For years, private clubs have been synonymous with luxury, service, and socialization. Members expect attentive staff and look forward to a variety of in-person amenities like golf courses, pools, fitness centers, and dining outlets. But distancing measures due to COVID-19 have made “business as usual” incredibly difficult. As clubs re-open, how can they preserve their… Read more »

