When you’re looking for the best people in a tight talent market, you will need to cast a wider net. One option is to interview candidates located outside your area.  The cost of bringing candidates to your location for an interview may be prohibitive for all but the highest-level positions or for anything except the… Read more »

While texting is hardly new, businesses may be reluctant to jump on board for fear that they will alienate their customers. But by all indications, when it comes to texting in the hospitality sector, guests welcome the convenience of texting – provided that they have opted in to receive messages from you and you make… Read more »