5 Reasons Social Media Will Help Your Hospitality Venue

When you’re busy running a hotel, restaurant or resort, it’s common to make marketing and reputation management one of your lowest priorities. But marketing is essential to managing the perception of your brand and driving new and repeat business. Social media is one of the simplest aspects of marketing that can be used to reach… Read more »

Embrace These Six Menu Trends

No doubt your restaurant has dishes that are crowd favorites, but diners are a fickle group. The best way to retain your current customers and attract new ones is to keep up with the latest trends in cuisine. You may not want to adopt all of them, but consider which of these hot trends may… Read more »

How Are Restaurants Embracing the Craft Beer Boom?

The craft beer trend shows no signs of slowing down. For restaurants, this can represent a boom or a bust – depending on whether you find a way to incorporate it into your business model, or ignore it, thinking it’s a passing fad. Why should you embrace the craft beer boom? Simply put – larger… Read more »

Is Your Restaurant Ready to Provide Catering for Businesses?

For restaurants, catering can be a great way to earn extra income. There are only so many people you can seat in your restaurant at any given time, but the number of catering gigs you can take on is almost limitless. How can you take advantage of this opportunity? Leverage your reputation. Diners come to… Read more »

Will No Tipping Become the Norm at Restaurants?

Tipping has been a major part of server income seemingly forever. But recently people are wondering if that’s the best way to compensate front of house employees. Is tipping on the way to becoming extinct? Tipping allows restaurant owners to pay a lower wage to servers, keeping down their employment costs. If tipping is eliminated,… Read more »

Hospitality Staff Must Provide ‘WOW’ Customer Service

Travelers have become more independent. They plan trips without agents, conduct research online and don’t always use the services of bellhops or concierges. Without these traditional avenues of standout service, how can you impress your guests and earn repeat business? Share Local Knowledge Some travelers enjoy the predictability of visiting the same stores and restaurants… Read more »

What Technology Can Set Your Hospitality Company Apart?

Travelers are increasingly tech savvy. They expect the same level of technology on the road that they enjoy at home. How can you use technology to improve the quality of guest experience and encourage return visits? Free Wifi People have grown accustomed to free access to wifi connection everyplace from coffee shops to grocery stores.… Read more »

How a Hospitality Recruiting Firm Finds You Star Employees

When you advertise a hospitality management position, you will probably have no shortage of responses. Unfortunately, a large percentage of them will be completely unqualified for the role. Your options are to take time, that could be spent elsewhere, to manually assess each of these resumes, or you can trust a hospitality recruiter to handle… Read more »