The best way to exceed client expectations is to really dig into their experience, not just with you, but in the industry in general. Of course, you speak to them regularly, but try to do a deep dive at least once a quarter so you can adjust for the seasons and adapt to any changes… Read more »
There is virtually no limit to the technology available to today’s restaurants. But how do you know which ones to adopt and which ones to skip? Consider technologies that improve diner experience, allow you to keep up with the latest trends and prove profitability. Here are a few restaurant technologies you may want to adopt.… Read more »
You may not know it yet, but your restaurant is in trouble. The reason? Millennials. Why? Because they are holding restaurants to a higher standard. Recent reports have revealed that fast food and fast casual restaurants are struggling for business because younger diners just don’t go to them. Cheaper Isn’t Always Better In recent years,… Read more »
Relocating for your career can be exciting and often lucrative. But have you considered all of the factors before making the move? It’s rare to be offered a relocation package in many industries unless you are very high up the corporate ladder. Assuming that the venture will be on your dime, here are some questions… Read more »
The decision to participate in restaurant week is not one to be taken lightly. It can be expensive – without any up-sell strategies, chances are you’ll be lucky to break even on food costs. The high volume of diners will challenge both the front and back of the house to keep up with demand, while… Read more »