The best candidates are often those who are currently employed, making it tougher to communicate with them in the hiring process. If they are trying to fit their search around their current job, they may not be able to take a call. They are likely to explore opportunities during off hours when it’s unlikely the… Read more »
Existing customers spend 67 percent more than new customers. How can you inspire them to return? Customers who have visited your hotel before know what to expect. Hopefully, they were happy with their last stay. Considering that most people are risk-averse, if you please them once, they know they can count on you to treat… Read more »
FEATURED IN FOOD FANATICS MAGAZINE – A tight labor market and record highs in terms of foodservice job openings requires that you do more than stick a “help wanted” sign on your front window. Instead, try turning to Generation Z – the 61 million potential employees born between 1997 and 2012 – to fill server,… Read more »
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott Samuels, CEO Tel: (913) 333-3190 Email: scott@horizonhospitality.com Web: www.horizonhospitality.com Horizon Hospitality’s Strong Growth Leads to Regional Office Expansion in Scottsdale OVERLAND PARK, KANSAS – April 9, 2019 Horizon Hospitality, the nationwide leader in executive search for the hospitality industry is expanding their regional offices in Scottsdale, Arizona to… Read more »
Increasingly, consumers are turning to technology to take care of basic daily tasks. If you want your restaurant to be part of this technological revolution, you must make it easy for your customers to order meals from computers or mobile phones. It’s also essential that you keep them informed on what you have to offer.… Read more »
You know that automation offers distinct advantages for your organization when hiring. Do you ever wonder if it offers similar benefits for candidates? It can, when employed correctly. You can keep desirable prospects engaged, remain top of mind among passive candidates and generally show people your hotel or restaurant is a great place to work.… Read more »
Facial recognition software is growing more prevalent and more accurate. Does it have a place in your hotel? Used properly, it has the potential to increase revenue and provide a better guest experience. Here are a few areas to consider its impact on your business. Improving Security Facial recognition software can prevent loss by… Read more »
REPORT FROM THE U.S.—Branded hotels have many resources when it comes to setting standards for everything from housekeeping procedures to front-desk protocol to food-and-beverage menus. But this is a larger issue for independent properties, which often must create and enforce their own standards. “It is a challenge, and independent owners and investors may not have… Read more »
As more states make marijuana legal on a medical or recreational basis, you may wonder if it’s time for you to consider adopting usage in your hotel and restaurant. Where can it be used and what is the best method to adding it to your menu? Marijuana-infused drinks in particular are gaining traction. Here are… Read more »
Employers often wonder what it takes to hire and retain candidates in today’s talent market. A recent survey by Glassdoor may provide some answers. Chief among them is the importance of communication. What candidates typically want most is to be kept informed every step along the way. How can you use this information to your… Read more »