Blog

Secrets of Staffing Success

Have you ever wondered what makes a successful recruiting firm in the Hospitality Industry? Scott Samuels, CEO of Horizon Hospitality, was recently featured in an episode of Secrets of Staffing Success hosted by Todd Lewandowski. Listen in as they discuss the ins and outs of being a niche recruiter for the Hospitality Industry, what the… Read more »

Is Your Company Paying Competitively For Top-Tier Talent?

2019 Compensation and Benefits Guide – Your Essential Tool in Becoming a Destination Employer Do you know what the average salary is for the management position you are trying to fill? How can you ensure that you are offering competitive benefits to attract the best candidates? The most recent document put out by Horizon Hospitality,… Read more »

High-Touch Service Actually Means Touchless

high-touch-service-touchless

Hotel managers seeking ways to enhance customer experience may find guests enjoy personalized service, but they don’t want to see it. In other words, they want you to be concerned about their welfare, but don’t want you hovering. Here’s how you can give your clients the kind of custom and seamless service they expect, encouraging… Read more »

11 Most Common Lies People Put On Their Resume

Misrepresenting their education is one of the most common things people do on their resumes. Some may simply extend the truth a bit but others tell blatant lies and hope they won’t be caught. Scott Samuels, CEO of executive search firm Horizon Hospitality, cited a prime example. One hopeful listed Cornell School of Hotel Management… Read more »

7 clues you’re about to be fired – and what you can do about it

If your boss or manager sense that you’ll soon be on the way out, you may suddenly find yourself “Being excluded from important department meetings that you are customarily included in,” according to Scott Samuels of Horizon Hospitality. Samuels said a sure sign you’re about to be fired is finding a listing on an internet… Read more »

Virtual Restaurants – What Are They and When Can We Expect Them?

Virtual restaurants? Now what are we being expected to keep up with? When you’re operating a restaurant – trying to keep and attract diners, keep food costs under control, recruit top restaurant executives and staff – you’ve already got your hands full. But keeping on top of trends is worth it, in part because it… Read more »