Where once people went straight from their homes into a retirement home, the transition is now longer and more complex. Younger seniors who are eager to ditch the obligation of keeping up a home and yard may still be healthy and active and looking for ways to keep busy and fulfilled. As boomers begin to reach retirement… Read more »
When hiring for your restaurant or hotel, it can be tough to balance the need to get open positions filled ASAP and the wisdom of taking the time to make sure you get it right the first time. And who can blame you? A bad hire can cost as much and two and a half times their salary to replace. But… Read more »
The value of online reviews is clear. Research indicates that as many as 97% of consumers consult online reviews before making a purchasing decision. That seems like a very high number for something you have no control over. Is there a way to determine how much each review is worth to your business? How much each bad one… Read more »
Misrepresenting their education is one of the most common things people do on their resumes. Some may simply extend the truth a bit but others tell blatant lies and hope they won’t be caught. Scott Samuels, CEO of executive search firm Horizon Hospitality, cited a prime example. One hopeful listed Cornell School of Hotel Management… Read more »
In a highly competitive hotel recruiting market, communication is key. There are so many places in the application process where you can lose track of candidates. It’s vital they know where they stand every step along the way if you want to keep them engaged. Here’s how you can set your company apart. Put Yourself… Read more »
The best candidates are often those who are currently employed, making it tougher to communicate with them in the hiring process. If they are trying to fit their search around their current job, they may not be able to take a call. They are likely to explore opportunities during off hours when it’s unlikely the… Read more »
FEATURED IN FOOD FANATICS MAGAZINE – A tight labor market and record highs in terms of foodservice job openings requires that you do more than stick a “help wanted” sign on your front window. Instead, try turning to Generation Z – the 61 million potential employees born between 1997 and 2012 – to fill server,… Read more »
You know that automation offers distinct advantages for your organization when hiring. Do you ever wonder if it offers similar benefits for candidates? It can, when employed correctly. You can keep desirable prospects engaged, remain top of mind among passive candidates and generally show people your hotel or restaurant is a great place to work.… Read more »
REPORT FROM THE U.S.—Branded hotels have many resources when it comes to setting standards for everything from housekeeping procedures to front-desk protocol to food-and-beverage menus. But this is a larger issue for independent properties, which often must create and enforce their own standards. “It is a challenge, and independent owners and investors may not have… Read more »
Employers often wonder what it takes to hire and retain candidates in today’s talent market. A recent survey by Glassdoor may provide some answers. Chief among them is the importance of communication. What candidates typically want most is to be kept informed every step along the way. How can you use this information to your… Read more »