The benefits a recruiting firm can bring to your hospitality business are virtually without limit. But it’s essential you choose the right firm for best results. The only way to ensure success is by interviewing potential recruiting firms as you would a job candidate. Below is a list of eight essential questions you need to… Read more »
It probably seems that returning from a vacation refreshed and relaxed should be enough, but today’s travelers expect more. They want a truly transformative experience. What is that, and how can your business make the most of this opportunity? Let’s explore these thoughts. What is transformative travel? Transformative travel means more than laying on the… Read more »
The success of any organization is largely reliant on the strength of the leadership; conveying a vision, formulating strategy, and ultimately driving the direction of a company is no small task. Thus, having a sustained and committed leadership development program can be a key differentiator in the trajectory of a firm. Although bringing in talent… Read more »
The hospitality industry is booming, creating more jobs, but many of those jobs go unfilled. How can you compete for the best hospitality managers in such a tight talent market? Are there creative recruiting strategies you can employ to identify and attract top hospitality candidates? Let’s look at what we’re dealing with. How bad is… Read more »
Inside each of us, a tumultuous war rages. One side offers immediate gratification, the exhilaration of living life in the present, and the excitement of spontaneous enjoyment. On the opposing side of the battlefield: patience to endure the uncertainty of the future, the cognitive ability to remain focused on a singular task or goal, and… Read more »
The problem in the hospitality industry is not that there are not enough candidates. It’s that there aren’t enough quality candidates. Narrowing the field from dozens or hundreds of candidates to a select few that are qualified enough to interview can take a lot of person-hours. Can AI do some of the heavy lifting for… Read more »
In today’s economy, there are more jobs than there are solid candidates. Nowhere is this pinch felt more sharply than in the hospitality industry. Typically, in the first quarter on 2018, hospitality and leisure jobs remained open for 21 business days before being filled, a 7 percent increase over the same quarter in 2017. With… Read more »
You want diners to relax and enjoy their experience in your restaurant. If they feel at home, they are more likely to become repeat customers. The longer they linger, the more likely they will order dessert, more drinks, or coffee, all of which are high-margin items. Increasing check totals can boost revenue and tip amounts,… Read more »
Do you know what GDPR is, and how it could impact your hospitality business? Here’s an overview of what you need to know. The General Data Protection Regulation (GDPR) is a law passed by the European Union (EU) regarding the management of the personally identifiable information (PII) belonging to citizens of its member countries. This… Read more »
Artificial Intelligence (AI) is one of those terms that seems to get tossed around by people who don’t really know what it is and how it can affect their business. This is especially true when it comes to hiring. In fact, 35 percent of talent professionals and hiring managers say that AI is the top… Read more »