Today’s consumer has virtually limitless access to accommodation information before making the decision to book a hotel. Where they once picked up the phone and made a reservation, they can now spend hours comparing various hotels side by side. How can you stand out above your competition and attract new and returning visitors? Highlight your… Read more »
Tag: Hospitality Recruitment Agencies
Do You Need to Evaluate Your Annual Performance Review?
Hospitality employers sometimes wonder if annual performance reviews are worth the time and energy they spend preparing for them. What’s the payoff? They cause stress for employees and may not be an effective method for evaluating and improving performance. Is it time to reconsider your process? Timeliness. In a consumer-facing business like hospitality, it’s essential… Read more »
Use Interview Questions to Test for Soft Skills
A quick perusal of their resume offers an overview of a candidate’s skills and experience. A few probing interview questions will confirm them. Soft skills are harder to evaluate. You must get behind the candidate’s interview face to really get to know him and learn what he may be like on the job. Approach interviews… Read more »
Horizon Hospitality Enhances Recruiting Presence in the Southeast U.S.
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: scott@horizonhospitality.com LEAWOOD, Kan. – June 1, 2015 – Horizon Hospitality, a hospitality industry search firm that provides a variety of recruitment services to restaurants, private clubs, hotels, resorts and hospitality related industries across North America, has expanded its… Read more »
2015 For Hospitality: What’s In Store for Your Hotel or Restaurant?
One of hospitality’s most prominent trends in 2015 is continued consumer demand for locally sourced ingredients. Restaurant customers continue to ask for locally sourced and sustainable produce, meats and fish. Travelers to your hotel will be looking for meals and accommodations that offer local flavor over sterile corporate staleness. What Does That Mean For Hospitality… Read more »
Motivating Your Hospitality Staff: Which Style Is Best For You
Figure out the best strategies to motivate your hospitality staff by determining what management style will work best with your employees while remaining true to yourself. A variety of styles can be effective depending on your company, location, or your clientele. What’s the best one for you – and your team? What’s Your Management Style?… Read more »
Goal-Setting for 2015: How to Create Effective Goals In The Hospitality Industry
The economy is showing signs of recovery. With more spendable money in consumer pockets, it should be a banner year for the hospitality industry. People will be dining out, vacationing, traveling for business. How can you create goals for your team that will help them to manage the boom? Communicate Company Objectives It’s critical that… Read more »
Beware! Dangers of Accepting a Counter Offer
You’ve reached a critical point in your job search: You have an offer and a new job on the horizon. But your current employer has come back with a counter offer, in an attempt to keep you right where you are. Maybe it’s a salary hike, a new title, a promotion, better benefits – or… Read more »
How to Receive Critical Employee Feedback
You’re committed to attracting new customers and retaining the ones you have, encouraging them to return time and again. Right on, but remember: Don’t overlook your most important customers – the ones who work for you every day. Because without them, where would you be? Help ensure ongoing customer service success by keeping your employees… Read more »
Your Online Presence is Important
How important is social media to your business? In short, you can’t afford not to leverage its potential, as hospitality companies and social media work together to successfully drive guest engagement. Here’s a look at boosting your online presence via various tools – and how they can help you increase reservations, customer satisfaction and return… Read more »