Travelers look for accommodations that are like home but better. And in 2020, people increasingly automate their homes. They want to bring that experience with them on the road. They wish to be able to stream the same entertainment they do at home. They want to control light and temperature from their smartphones, and they… Read more »
Big changes are coming up in the restaurant industry in the next ten years. Why not get ahead of the curve and begin implementing them now? The last ten years have seen both low tech and high-tech innovations. On the one hand, diners looked for locally sourced, organic and plant-based meals. A trend on the… Read more »
Passive candidates are some of the strongest you’ll find in the hospitality industry. They are already working successfully for one of your competitors or in a related industry. It’s up to you to encourage them to join your organization by persuading them that your opportunity represents an upgrade to their career or lifestyle. But first,… Read more »
[Scott Samuels, CEO of Horizon Hospitality, is quoted in a recent article by Hotel News Now] …Sluggish demand for overseas travel to the United States is predicted next year and the election year could take the industry in a host of directions, which is why independent hoteliers are thinking about spending priorities now… …Independent hoteliers… Read more »
If your hotel is in a location that tends to attract summer vacationers or bring in conferences and conventions when the weather is nice, you may find that the winter season is slower than you’d like. But you still have the same number of rooms to fill and similar expenses. How can you keep your… Read more »
Those unfamiliar with interim management may incorrectly equate it with temporary staffing. While temporary or contract staffing can range from filling in for short-term absences to bringing on highly skilled specialists on a project basis, interim management is more strategic. They are there to provide continuity, stability or at times, act as a change agent.… Read more »
Just a few years ago, Domino’s Pizza business was suffering. Sales were down. Customers were complaining about the quality of the pizza. It seemed virtually impossible that the company could recover from these setbacks and their negative perception in the market. That is up until their new CEO, Patrick Doyle, joined the company. He is… Read more »
What happens when the “me generation” enters senior living? They expect a lot more from providers and properties. Many boomers are fresh off caring for their aging parents and have seen how difficult it was for everyone involved, particularly for those “silent generation” members who were reluctant to leave the homes they worked so hard to pay off… Read more »
The biggest mistake employers make is thinking that job descriptions should be geared toward their wants and needs, rather than those of job seekers. When you post a job description online, you should consider it to be a marketing piece to grab the attention of applicants who are qualified for your open positions. It’s important to focus… Read more »
Increasingly, travelers expect to see a significant part of their stays automated. On the one hand, automation can seem impersonal, but the reality is that it can drive a frictionless hotel experience by taking care of a lot of administrative tasks, allowing your employees to add the personal touch that can set your hotel apart. If a guest… Read more »