Does Your Restaurant Manager Fit Your Restaurant’s Culture?

With about 13 million people, the restaurant industry employs one of the largest workforces in the United States. And there’s an abundance of good talent out there. The key is finding the right person for your restaurant management position – and that means securing a good cultural fit. Start by Defining Your Culture Your culture… Read more »

Are We Addicted To Stress?

For many, pending deadlines and packed schedules are not overwhelming, but instead can be a driving force that pushes them toward greater productivity. We have processes to streamline, goals to achieve, promotions to earn, debt to eliminate, exercise regimes to master, dreams to chase, and people to help and inspire. The “I work best under… Read more »

How to Successfully Interview an Executive Chef

It goes without saying that your executive chef must be a master at running an efficient kitchen. But what really separates a chef from a cook is the ability to help turn your restaurant into a strong brand that makes a consistent profit. When interviewing executive chef candidates, start by evaluating their culinary skills, then… Read more »

The Millennial Challenge

By the year 2030, Millennials, also known as Gen Y (those born in the 80’s and 90’s) will make up 75% of the workforce.  The U.S. Bureau of Labor Statistics predicts that by 2015, this hyper-connected and tech-savvy demographic will come close to overtaking the majority representation of the workplace. This should not come as a… Read more »

Benefits of Outsourcing Your Club’s HR Department

How would your club run without the right staff – and the best possible human resources structure to hire, retain and develop them? The answer is: Not at all. Your employees are your most valuable asset – and your HR team is the lifeline that helps ensure this resource, today and for the long term.… Read more »

How to Receive Critical Employee Feedback

You’re committed to attracting new customers and retaining the ones you have, encouraging them to return time and again. Right on, but remember: Don’t overlook your most important customers – the ones who work for you every day. Because without them, where would you be? Help ensure ongoing customer service success by keeping your employees… Read more »

Selecting the “Right” Recruiting Firm

When a hiring need arises, you need to make the right candidate match, efficiently and successfully. The cost of a hiring mistake – estimated at three times that of an initial hire – is just too high. So, partnering with a recruiting firm that knows your business and knows your needs, is a wise strategic… Read more »

The Treasure of True Grit

“Tell me about a time when you failed, and what you learned from that experience.” Think of the most successful employees you’ve ever worked with, or the individuals you’ve mentored who excelled the most, or the leaders you’ve studied who seem to achieve every goal they set for themselves.  Undoubtedly, a common thread between all… Read more »

Recruiting Challenges for 2014

Are You Ready to Meet the Challenge of Recruiting in 2014? written by Dana Baith VP of Recruiting – Horizon Hospitality Government agencies, industry publications and travel associations are all shouting the good news…”The hospitality industry (especially the hotel sector) will continue to see an increase in business during the coming year.”  Obviously that means… Read more »