Choosing employees who truly fit your organization increases your chances of success and can make daily management a little less challenging. But how can you really get to know someone simply by perusing their resume or chatting with them in an interview? Doesn’t your business deserve a more scientific hiring process than “going with your… Read more »
Category: Employer Resources
A Change In Management Is Coming. How Do You Prepare Your Staff?
A change in management can be disconcerting to your team. Employees grow accustomed to an individual’s management style and know what to expect of them – what their communication style is, how often they provide feedback, how lax or stern they are about enforcing rules or policies. Change is difficult for many people and the… Read more »
April Fools – How to Spot Lies on a Resume
It’s surprising how often people lie on their resumes – especially given the proliferation of social media. But people do – sometimes prominent people – and go on to great success until they are caught. What red flags can indicate an “embellished” resume? Unfamiliar Schools or Companies Sure, you may not be familiar with every… Read more »
The Benefits of Working with Recruiters When Looking For Candidates
Your first instinct may be to go it alone when you are looking for new employees, but just as running your hotel or restaurant is your specialty, finding great new candidates is where your recruiter is the expert. Select a recruiter who focuses on your industry, and you can trust him to find the right… Read more »
2015 For Hospitality: What’s In Store for Your Hotel or Restaurant?
One of hospitality’s most prominent trends in 2015 is continued consumer demand for locally sourced ingredients. Restaurant customers continue to ask for locally sourced and sustainable produce, meats and fish. Travelers to your hotel will be looking for meals and accommodations that offer local flavor over sterile corporate staleness. What Does That Mean For Hospitality… Read more »
Motivating Your Hospitality Staff: Which Style Is Best For You
Figure out the best strategies to motivate your hospitality staff by determining what management style will work best with your employees while remaining true to yourself. A variety of styles can be effective depending on your company, location, or your clientele. What’s the best one for you – and your team? What’s Your Management Style?… Read more »
Goal-Setting for 2015: How to Create Effective Goals In The Hospitality Industry
The economy is showing signs of recovery. With more spendable money in consumer pockets, it should be a banner year for the hospitality industry. People will be dining out, vacationing, traveling for business. How can you create goals for your team that will help them to manage the boom? Communicate Company Objectives It’s critical that… Read more »
5 Tips To Keeping Employees Not Only Engaged, But Happy
Much focus is placed these days on keeping employees engaged. But is that enough? Keeping your employees happy is the key to reducing turnover, increasing operational efficiency and improving your bottom line. How can you ensure that your employees are happy and engaged? Communicate Your Vision Let them in on your dreams and plans. Employees… Read more »
Millennials: The Future Of The Hospitality Industry. How Do You Engage With Them?
As Millennials enter the hospitality industry in increasing numbers and become a larger part of your customer base, it’s important to adapt. Millennials bring a lot to the business world, but learning what motivates them and how they work best can ensure you get the most from them. Leverage Technology. Using technology and social media… Read more »
How To Retain Seasonal Employees To Reduce Turnover
Busy seasons can be a great proving ground for new employees. But how can you ensure that the best of them want to stay once their expected tenure is over? Laying the groundwork ahead of time is the key. Make Them Feel Like Part Of The Team. Your existing employees may subtly (or less than… Read more »