Consider this scenario: A candidate has all the necessary experience required for a role. Their first interview was very casual but went well. However, they were eventually turned down because a single hiring manager deemed that they “aren’t a good culture fit”. Do you see a problem here? Of course, companies should hire candidates they… Read more »
Whether you attribute it to the economy or just want to blame the Millenials, the numbers don’t lie. Job hopping has been on the rise for the last decade. And in the hotel industry, it is even more common. If everybody is doing it, it isn’t a big deal. Right? Maybe. Maybe not. Although many… Read more »
Resilience. It’s one of the secrets to survival, both professionally and personally. It is what has gotten you to where you are, and it’s what will help define who you will become. Looking back at some of the toughest situations you’ve endured, you may have felt there was no other choice. It was a natural… Read more »
Currently, almost fifty percent of Americans work from home full time, and most will probably continue to do so in some capacity after the pandemic. But many workers will still crave the ability to collaborate and separate work from their home life. This presents a perfect opportunity to capture a new type of member who… Read more »
[Scott Samuels, CEO of Horizon Hospitality sits down with SHRM to talk about the top challenges facing HR in Hospitality] Another enduring problem is the lack of diversity at higher levels of the industry. The industry’s hourly workforce is diverse, but that’s not the case for management… …“There’s been such a huge focus on this,… Read more »
Word of mouth is one of the most powerful marketing tools for a hotel. And now, travelers can simply pull out their phones to check a hotel’s reputation before booking. So, it can be devastating when a hotel loses stars on review sites like TripAdvisor, Google, or Yelp. Aside from offering the best quality service,… Read more »
With an average turnover rate of 75%, the restaurant industry has always been notorious for churning through workers. But add a pandemic and extra personal stresses, and the risk of losing valuable employees only goes up. Because of this, management should be able to spot the basic signs of burnout in staff: Physical Exhaustion Frequent… Read more »
Finding and keeping talented workers has always been an uphill battle for the senior living industry. As rewarding as the industry can be, it’s an often overlooked-job market that isn’t well understood by job seekers. But amid record-high unemployment, senior living communities have the opportunity to recruit a variety of talented jobseekers from adjacent struggling… Read more »
It’s that time of year again when restaurant professionals and experts make their grand predictions for the next year’s trends to watch. But this year has been unique and the next twelve months have never been less certain. With so many tough to predict factors like COVID-19 numbers, government regulations, and public sentiment, one has… Read more »
Today’s travelers are increasingly aware of the carbon footprint that their travel has. Unsurprisingly, hotels are investing in sustainability initiatives in response. Existing hotels are being refitted and new hotels are being built with energy-reducing technology. But are these physical changes enough to significantly improve hotel sustainability across the industry? Unless the entire hotel team… Read more »