Throughout the COVID-19 pandemic, the senior living industry has had to make some of the most drastic changes. While they have most of the same health risks as hotels and restaurants, shutting down is just not an option for them. While senior living communities have taken the challenge in stride, it has been incredibly stressful… Read more »
Category: Hospitality Industry Insights
What Will Travelers Actually Want from Hotels When They Return?
While the pandemic itself won’t be around forever, it will have some long-lasting effects on how travelers approach making their plans. Of course, sanitation and safety will be a major concern for travelers when they venture out to a hotel. But, what else will be at the top of hotel guests’ minds during, and even… Read more »
No Tipping Restaurants: Weighing The Pros and Cons During COVID-19
In light of COVID-19, some restaurants (like this one) are wholeheartedly embracing the no-tipping movement in an effort to improve paychecks for their workers. Yet at the same time, other restaurants (like this one) have abandoned the idea, citing the same concern for employee pay. So how does a restaurant decide if adopting a no-tipping… Read more »
5 Reasons Why You Should Always Ask Questions in an Interview
“So, do you have any questions for me?” This question can make even the most confident candidate nervous, and unfortunately produce the occasional “deer in the headlights” reaction. As a candidate, you might think that if you ask too many questions, you’ll come across as annoying or even clueless. But that couldn’t be farther from… Read more »
Can Private Clubs Maintain Luxury but Move From “High Touch” to “No Touch”?
For years, private clubs have been synonymous with luxury, service, and socialization. Members expect attentive staff and look forward to a variety of in-person amenities like golf courses, pools, fitness centers, and dining outlets. But distancing measures due to COVID-19 have made “business as usual” incredibly difficult. As clubs re-open, how can they preserve their… Read more »
The Top Interview Tips from Hospitality Recruiters
As hospitality recruiters, we want nothing more than to see the most qualified candidate get hired and to assist job seekers at every step. So, we’re just as frustrated as the candidate when they meet every experience requirement and pass all the screening tests, only to see a bad interview wreck their chances. Since most… Read more »
Do Extended Stays Fit Your Hotel Business Model? Maybe They Should!
In the last three months, 76% of travelers have made major changes to plans due to COVID-19. Once appealing quick weekend trips might not seem worth the trouble right now, especially if guests are hesitant to venture out and explore their destinations. But people have been stuck at home for months and are looking for… Read more »
Creative Carry-Out Options to Reach All Ages
No matter how many precautions a restaurant takes when reopening dining rooms during COVID-19, many families are still not quite ready to dine-in. Instead of relying solely on standard to-go orders and limited capacity dining rooms, how else can restaurants appeal to diners of all ages who miss the excitement of going to a restaurant?… Read more »
Making Technology Easy is the Future of Senior Living
One of the most critical factors in ensuring that residents of senior living facilities are happy is family interaction. The COVID-19 pandemic made this especially difficult since many facilities banned visitors to prevent further spread of the virus. Families in many states would have been unable to visit anyway with some on lock-down and others… Read more »
What Can Your Hotel Do to Prevent a COVID Outbreak?
As hotels begin reopening, it’s essential for management to have a COVID-19 outbreak prevention plan. Taking a multi-pronged approach can ensure best practices are followed and that every possible measure is taken to prevent infection. Educating Employees Begin by educating your employees. It’s natural to assume that everyone has been following best practices to reduce… Read more »









