If your restaurant is already on OpenTable, does it make sense to be on Resy as well? If you are unfamiliar with Resy, it’s a restaurant reservation and wait list system recently launched by Airbnb. Resy offers simple-to-use software that includes everything from table management to online bookings and POS integration. How does it work?… Read more »
Scott Samuels, CEO of Horizon Hospitality, was quoted in The Wall Street Journal People who perform poorly in certain tasks often aren’t aware of their shortcomings, but there are signs if you learn how to look for them It starts with an uneasy feeling: You’re left out of meetings you used to attend. The boss… Read more »
You probably keep up with online feedback of your restaurant or hotel on common review sites to see how your service rates, but have you checked how you’re doing on Glassdoor? You provide the exceptional service you do because of the quality of people you hire. Are you sure your Glassdoor rankings aren’t impeding that… Read more »
As automation increases in the hospitality industry, the way in which you recruit may be impacted. Your hotel or restaurant will need to hire people with different kinds of skill sets or retrain current employees people who show signs of potential and willingness for development. Are robots taking our jobs? In a word, no. But… Read more »
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Ronald R. Magas, President Magas Media Consultants, LLC (203) 445-8981 C: (203) 685-8082 Email: rmagas@charter.net LEAWOOD, KS — October 4, 2017 – Horizon Hospitality, the premier hospitality industry executive search firm in North America has opened new regional offices in Scottsdale, Arizona and West Palm Beach, Florida to meet… Read more »
As a restaurant professional, you know it’s essential to keep up with popular developments in food and beverage and more importantly, anticipate what’s coming next. Here are a few trends you need to know in the coming year. Special Diets Increasingly, restaurants are focusing on how to adapt to diners’ evolving tastes and dietary restrictions.… Read more »
Most hiring managers have made a few hiring mistakes caused by hiring someone who looked good on paper. But really, what else do you have to go on when you’re ready to hire? Hiring the wrong person because you relied too heavily on their resume can be an expensive mistake. Here are some tips to… Read more »
Recent discussions have employers wondering if they should be asking candidates for salary history during the interview process. Of particular concern is Oregon’s Equal Pay Act, portions of which are to go into effect in October 2017. Along with many other provisions, it contains the admonishment that employers may not ask an applicant how much… Read more »
There’s more than one way to grow your restaurant business. The method you choose depends on the resources available to you. The primary sources of growth most restaurant owners rely on are increasing the number of customers who dine in their establishment or boosting the dollars spent by each diner. Here are some proven growth… Read more »